Organization’s Mission and Goals

City Year was founded in 1988 on the belief that young people can change the world. The organization unites 17-24 year olds of all backgrounds for a year of full-time service, giving them the skills and opportunities to change the world. City Year’s diverse young leaders make a difference in the lives of children by working to close the achievement gap and turn around low performing schools in 23 U.S. locations and in London and South Africa. This year, more than 2,000 City Year corps members are serving on diverse teams in schools and communities. City Year received more than 8,400 applications for 1,750 U.S. corps member positions in the 2010-11 program year......

Job Summary

Reporting to the Service and Impact Director, the Service and Evaluation Manager (SEM) is responsible for managing the collection of student-level data at City Year’s partner schools. This individual will assist the service team in developing effective practices and tools to support data collection. They will also take the lead in facilitating site-wide assessments and information collection to meet internal and external reporting deadlines.......

Responsibilities

The Service and Evaluation Manager responsibilities will primarily consist of data and evaluation management with additional responsibilities including training and relationship management. The breakdown is as follows:

Data and Evaluation Management:

Oversees all data collection, leveraging tools developed by City Year Headquarters to document and enhance all service objectives. ....

Training Delivery:

Assist the Service and Impact Director in the on-going execution and strategic planning of City Year’s professional development to deliver the highest quality of service. ...

Relationship Management

As directed by the Service and Impact Director, the manager supports the relationship with the Cleveland public schools.

Core Competencies

• Analyzing data to identify trends, cause-effect relationships and opportunities for improvement.
• Setting direction and effectively aligning resources to execute on Impact Operating Goals and High Priority Goals.
• Providing inspirational leadership that mobilizes diverse groups toward achieving ambitious goals.
• Ability to have frank/difficult conversations with corps members around issues such as poor performance, interpersonal and inter-team conflict, race and diversity.
• Coaches and motivates individuals to achieve their maximum potential.
• City Year staff members are expected to think outside of their own job description at all times to help further the National Service Movement.
• Building successful partnerships to achieve mutually beneficial outcomes.

Qualifications

• Bachelor’s degree, preferably in education or related field, and/or extensive City Year experience.
• Demonstrated mentorship and management experience required.
• Experience and knowledge with relationship management.
• Demonstrated experience in non-profit, social service or educational settings.
• Solid experience/passion for working with 17-24 year olds.
• Strong time management skills necessary.
• Strong organizational skills necessary.
• City Year/AmeriCorps/Peace Corps experience a plus.
• Understanding of the National Service Movement necessary.

Skills, Abilities and Relevant Previous Experience

• Ability to work in a fast paced and diverse environment.
• Excellent communication, interpersonal, analytic and problem solving skills.
• Negotiation and third party mediation skills.
• Experience working in a schools setting as a teacher or other capacity that provided exposure to and knowledge of students and school operations.
• Experience as an effective City Year Team Leader.
• Experience coaching young people.
• Demonstration of flexibility.
• Training adults in educational related topics
• Large group facilitation and public speaking.
• Experience with measuring/tracking outputs and outcomes.

Competitive salary and benefits.

Great benefits including health insurance, vacation days, holidays, parental leave, 401K, FSA, T-Mobile Blackberry phone/service and more.